Survey shows: More people flying, but they’re not comfortable

More travelers are expected to fly this year, according to a TripAdvisor survey, but their number one complaint is about how uncomfortable it is on a plane and most agreed cell phones should never be approved for use in the air.

Out of the more than four thousand respondents, 93% plan to take a domestic flight this year up 4% from 2013, and 63% plan to fly internationally up from 55% last year.

Biggest improvements in air travel:

1. More streamlined check-in process – 38%

2. Easier booking – 36%

3. More streamlined security process – 32%

Top complaints about air travel:

1. Uncomfortable seats / limited legroom – 73%

2. Costly airline fees and ticket prices – 66%

3. Unpredictable flight delays – 45%

Use of mobile devices to research flight prices or check in before takeoff continues to rise year-over-year with travelers using their smartphones to:

Check flight status – 69% of respondents, up from 56 percent in 2013

Check in to flights – 55%, up from 38 percent in 2013

Research flight prices – 48%, up from 36 percent in 2013

81% would be opposed to the FAA allowing in-flight cellphone use.

Top Carry-On Essentials:

Reading materials – 77%

Medication – 53%

iPad/Tablet – 52%